Player protection tools

How do you keep play at Gunsbet Casino within your own limits?

Only players aged 18+ may open an account, and deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every one.

Set a deposit limit

Licensed stationOGL/2012/2222/040 under Gaming Control Board Curaçao since 2012

The essentials

Read the essentials, then set your limit

You will know the age rule, the licence, the national register, the helpline and where to ask.

Minimum age18+

LicenceGaming Control Board Curaçao OGL/2012/2222/040

National registerBetStop

National Gambling Helpline1800 858 858

Email our team[email protected]

Five account tools

Which controls can you switch on inside your account?

This is where to look once you decide that a cap should decide for you.

Your deposit ceiling

A cap on what you can put in, set before a session rather than after a heavier one. It keeps the evening inside a number you picked while calm.

Stop at your number

Totals what a session takes from you and stops further staking once it is reached, so a rough run cannot keep drawing you back.

Notice the hours

A quiet signal after a stretch of play, so hours do not slip by unnoticed. Switch it on if you tend to lose track of the clock.

Take a real break

Closes your account for a set stretch when play has stopped feeling like entertainment. Choose it early; ask our team how it works for you.

A pause that shows the facts

A summary that appears while you play, showing time and spend so far. Turn it on if numbers blur once the reels start moving.

Four short steps

A ceiling you choose, in place within minutes

Most players worry that a limit takes paperwork or a call, and it does not.

Profile, then settings

Open your profile from the top of the page and check that the details are yours, since a limit applies to the account you are signed into.

The controls section

Look for the responsible gambling area. Everything sits together there, so a setting is easy to find again when you want to change it.

Which cap fits

Choose deposit limits or loss limits, whichever matches what worries you. Check which one you selected before you move on.

When the figure saves

Save, then reload the page and confirm the figure appears. If it does not show, ask our team on live chat.

A break for a day, a stop for months

Short pause, fixed hours. A time-out is a short break you set for a fixed number of hours or days, started from the settings area of your own account. Play and deposits stay shut for the stretch you chose. Keep the length realistic, so the pause ends when you are ready rather than before.

Long closure of access. Self-exclusion in your account closes access to play for a long period, and it is not lifted early however you feel on the day. You start it in the settings area, and it is meant for when a short break will not be enough. Treat the length as final before you confirm.

Joining BetStop. BetStop is the national self-exclusion register, run by the Australian Government through ACMA, and the shortest period is 3 months, up to a lifetime. You apply online at betstop.gov.au in about five minutes and can nominate someone to support you. Once registered you cannot bet, open accounts or receive marketing from licensed online and phone wagering providers. betstop.gov.au

Someone in your corner

Free help across Australia

Asking for help sits alongside the limits in your account, not instead of them, and nobody at Gunsbet Casino will think less of you for it.

National Gambling Helpline

Free counselling answers around the clock, every day of the year, by phone, online chat or email, for players and for the people who care about them. Conversations stay confidential, and the service can point you to local help. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across Australia, where people who gamble sit with others who understand the pull without judgement. Relatives are welcomed too, and meetings give you a place to speak plainly. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, with advisers who help you sort out what is owed and speak to lenders on your behalf. Reachable on weekday business hours, and families can use it as well as players. ndh.org.au

Read this before the next session

Play should stay a pastime with a cost you chose in advance, never a way to make money. Seeing the signs early leaves you more options, and a limit or a pause is a simple first step rather than a final one.

If a few of these feel familiar, that is information rather than a verdict.

Chasing a loss with a bigger deposit
Playing longer than you planned
Spending money set aside for bills
Hiding your play from people close to you
Feeling restless on days you do not play
Borrowing to keep playing
Play crowding out sleep, work or family

Limits and locks

Account control questions

Read these and you will know which control fits your situation and where it lives.

How do I close my Gunsbet Casino account permanently?+

Send a short note from your registered email address to [email protected] asking for permanent closure, and support will confirm once it is done. Closure is different from a pause: it ends the account rather than resting it. Withdraw any balance you still hold before you ask.

Why do I need to prove I am 18 or older?+

Gambling at Gunsbet Casino is limited to people aged 18 and over, so age is checked before play and again at verification. Uploading a photo ID, proof of address and payment confirmation keeps the check short.

Is there any way to lift a self-exclusion sooner?+

No. A self-exclusion at Gunsbet Casino runs for the whole period you chose, and support cannot cut it short for you. Plan the length as if you will be away for all of it, because you will be.

What does a short pause actually change in my account?+

A pause locks your account for the stretch of time you choose. Everything else stays where it was, so the account and its history remain, but it cannot take a deposit or open a game. Play is possible again when the period ends.

Does a self-exclusion here cover every other casino too?+

Not by itself. A self-exclusion set in your Gunsbet Casino account covers that account alone, so other casinos stay open to you. Join BetStop, the national register run by the Australian Government (ACMA), to be blocked across licensed providers for at least 3 months.

Can I change a deposit limit later on?+

Yes. Your limits live in the same section of the account where you set them, and you can go back and adjust a figure whenever your circumstances change. Set each one before a session, not after a loss, so the number is a decision rather than a reaction.